We know that sometimes life happens—and that means that sometimes you might have to change or cancel your reservation. Please review our cancellation and change policies to ensure you get the most of your future stay.
If your stay with AirTnt was booked with a third party, please refer to cancellation policy detailed on their website as it supersedes the policies below.
We look forward to serving you!
CANCELLATION PRIOR TO ARRIVAL
Provided you book more than seven days before the start of your stay, you can cancel your reservation no questions asked within 24 hours of making it with no penalty.
If cancellation is made greater than 45 days prior to check-in, full rental payment will be refunded.
If cancellation is between 15 and 45 days prior to check-in, 50% of rent due will be refunded.
Cancellations 14 days or less prior to scheduled arrival will result in forfeiture of rent and fees.
Regardless of when cancellation is requested, any damage deposit paid will be refunded to you in full.
RESERVATION CHANGES
If you wish to change the dates of your reservation, please notify us as soon as possible, as accommodations are dependent upon availability. If the price of the accommodation for the new dates is lower than your previous dates, the difference in price will be treated as a cancellation.
EARLY DEPARTURE
If you decide to cancel anytime during your stay, any remaining nights in the next 30 days will not be refunded. If nights remain after 30 days, they will be refunded to you within 10 days of depature.
Please contact us at administracion@msginternational.net if you have any questions about your rental or cancellation.
We look forward to seeing you!